Netflix today offered a refund to all of its users affected by the outtage yesterday which was unfortunately timed well with Apple’s AppleTV 4.2.1 update.
This reminds me of T-Mobile’s great mobile service (a few years ago anyway). Before, I got my iPhone 1, I had a Sidekick on T-Mobile. When there was an outage, they’d refund a part of my bill – usually small but it was nice and sort of made up for the short time I had to spend on the phone with them. Now if AT&T screws up my bill, I have to spend an hour on the phone with 3 different people that don’t know what they are doing. Instead of a refund, I get to do it again the next month when it is screwed up again./rant
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- Posted using my iPhone 4